Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you create an account and use Nomada, we may collect:

• Account Information: Name, email address, phone number, profile picture
• Motorcycle Information: Bike make, model, year, colour, and specifications
• Emergency Contacts: Names and phone numbers of your designated SOS contacts
• User-Generated Content: Photos, comments, and messages you share in the app

1.2 Location Information

Nomada is a location-based service. We collect and use location data to provide core features:

• Real-Time Location: GPS coordinates during active rides for tracking and navigation
• Location History: Routes and trip data for your riding records
• Proximity Services: Finding nearby riders and bikes
• Group Ride Coordination: Sharing location with riding group members

You control location sharing: Location data is only collected when you actively use the app's ride tracking features or when you explicitly share your location with riding groups.

1.3 Device and Usage Information

We automatically collect:

• Device type, operating system, and version
• App version and settings
• IP address and mobile network information
• App usage statistics and performance data
• Crash reports and error logs

1.4 Contacts (Optional)

With your permission, we may access your device contacts to:

• Help you find friends on Nomada
• Add emergency SOS contacts easily
• Invite others to riding groups

Note: We do not upload or store your entire contact list on our servers.

1.5 Camera and Photo Library (Optional)

With your permission, we access:

• Camera: To take photos of bikes, rides, and events
• Photo Library: To upload existing photos for profiles and bike listings

2. How We Use Your Information

2.1 Core Functionality

• Providing ride tracking and navigation services
• Facilitating riding group formation and management
• Enabling real-time location sharing during rides
• Managing your bike garage and specifications
• Sending ride invitations and notifications

2.2 Safety and Security

• Enabling emergency SOS features
• Detecting and preventing fraud or abuse
• Ensuring account security
• Responding to emergency situations

2.3 Communication

• Sending ride requests and group updates
• Notifying you of app updates and new features
• Responding to your support inquiries
• Sending important service announcements

2.4 Improvement and Analytics

• Analyzing app usage to improve features
• Fixing bugs and technical issues
• Conducting research and development
• Personalizing your app experience

3. How We Share Your Information

3.1 With Other Users

• Public Profile: Name, profile picture, and bike information may be visible to other users
• Riding Groups: Location and ride data shared with group members during active rides
• Consent-Based Sharing: Any information you choose to share publicly or with specific users

3.2 Service Providers

We work with third-party service providers who help us operate the app:

• Cloud Hosting: AWS, Google Cloud, or similar
• Analytics: Google Analytics, Firebase Analytics
• Maps and Navigation: Google Maps API
• Push Notifications: Firebase Cloud Messaging, Apple Push Notification Service
• Authentication Services: For secure account management

3.3 Legal Requirements

We may disclose information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of Nomada, users, or others
• Respond to emergency situations involving danger or death

4. Data Retention

• Active Accounts: We retain your information as long as your account is active
• Deleted Accounts: Information is deleted within 90 days of account deletion
• Trip History: Stored for your records unless you delete it
• Legal Retention: Some data may be retained longer to comply with legal obligations

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access: View your personal information in the app
• Update: Edit your profile, bikes, and settings at any time
• Delete: Remove your account and associated data - Request account deletion
• Export: Request a copy of your data

5.2 Location Sharing

You can control location access:

• Enable/disable location services in your device settings
• Stop sharing location by ending active rides
• Leave riding groups to stop location sharing with members

5.3 Account Deletion

You have the right to delete your account and all associated data at any time.

Before deleting your account, consider alternatives such as:

• Disabling notifications in app settings
• Making your profile private to hide from other users
• Simply uninstalling the app (your data remains for when you return)
• Contacting our support team to help resolve any issues

6. Data Security

We implement industry-standard security measures:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Authentication: Secure login with password protection
• Access Controls: Limited access to personal information
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosting on trusted cloud platforms

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Nomada is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy in the app
• Sending a notification or email
• Updating the "Last Updated" date

Summary of Data Collection