Help & Support

To track your rides:

1. Open the app and tap "Start Ride"
2. Allow location permissions if prompted
3. Your ride stats (speed, distance, time) will appear on screen
4. Tap "End Ride" when finished to save your data
5. View your ride history in the "Activity" tab

Location sharing is automatic during group rides:

• Join or create a group ride
• Start the ride - your location will be shared with group members
• View all riders on the map in real-time
• Location sharing stops when you end the ride

The SOS feature helps in emergencies:

• Set up emergency contacts in Settings
• During a ride, tap the SOS button if you need help
• Your location and emergency alert will be sent to your contacts
• Group members will also be notified
• Always call local emergency services (911) for serious emergencies

Nomada requires an internet connection for most features, but:

• GPS tracking works offline (data saved locally)
• Downloaded routes can be viewed offline
• Real-time features (group chat, live location) require internet
• Ride data will sync when you reconnect

To add bikes to your garage:

1. Go to your Profile tab
2. Tap "My Garage"
3. Tap the "+" button to add a new bike
4. Enter bike details (make, model, year, etc.)
5. Add photos and specifications
6. Save and switch between bikes for different rides

If you wish to delete your account:

• Visit our Account Deletion page
• Fill out the deletion request form
• Confirm you understand this is permanent
• Your account will be deleted within 90 days
• You'll receive confirmation by email

If you're experiencing GPS issues, try:

• Enable "High Accuracy" mode in device settings
• Ensure location permissions are granted to Nomada
• Restart the app and your device
• Wait a moment for GPS to lock on (especially outdoors)
• Check that you're not in an area with poor GPS signal (tunnels, dense buildings)

To report issues:

• Tap the three dots (...) on any post or profile
• Select "Report"
• Choose the reason for reporting
• For technical issues, contact [email protected]